FTTH consulting services for serious rural broadband operators.

FTTH Startup & Operating Model

Launch planning, department structure, customer installation model, contractor workflows, standards, SOWs, escalation paths, and executive reporting cadence.

• Greenfield ISP launch planning
• Co-op subsidiary operating model
• Construction-to-operations transition

Network Architecture Review

Assessment and design support for Calix access networks, Layer 2/Layer 3 boundaries, core routing, G.8032 rings, carrier DIA, and hut aggregation strategy.

• Calix E9 / E9-2 and XGS-PON
• Juniper MX304 route aggregation
• BNG placement and service edge design

IPv6 / CGNAT / IP Strategy

Dual-stack deployment planning, DHCPv6 and prefix delegation strategy, CGNAT migration, NAT logging, IPv4 conservation, and executive financial justification.

• /56 subscriber strategy
• Residential and business subnet planning
• IPv4 recovery and conservation planning

OSS/BSS & Automation

Guidance for CDG MBS, Calix Cloud, mapping platforms, reporting automation, ticketing workflows, subscriber communications, and Microsoft 365 process automation.

• OSS/BSS conversion support
• Operational reporting design
• Teams, SharePoint, and workflow automation

Outage & Storm Restoration

Planning for mainline and feeder restoration, field damage assessment, crew coordination, customer communication, post-event reporting, and vendor accountability.

• Bird-dog damage assessment workflows
• Mainline/feeder restoration prioritization
• Leadership updates and customer messaging

Executive & Board Advisory

Board-facing technical translation, capital planning, ROI modeling, vendor evaluation, risk management, service expansion planning, and strategic decision support.

• Technical due diligence
• Budget and ROI narratives
• Vendor and technology selection

Calix Cloud

Subscriber visibility, service troubleshooting, customer experience insights, outage awareness, reporting, and operational workflow alignment.

Calix SMx

Access network management workflows, provisioning alignment, access platform visibility, and support-process standardization.

Large Venue & Outdoor Wi-Fi

Design and configuration for ballparks, stadiums, community venues, parks, public spaces, and managed guest access deployments.

iGlass Network Monitoring

Monitoring strategy, alarm organization, escalation workflows, NOC readiness, performance reporting, and executive visibility.

Vetro Fiber Mapping

Fiber mapping workflows, design-to-operations handoff, serviceability support, plant visibility, and GIS process improvement.

Momentum Telecom VoIP

Wholesale VoIP support, product design, provisioning workflows, corporate voice, and business communications strategy.

Corporate Call Center Configuration

Call routing, user roles, queues, reports, business-hours logic, escalation flows, and customer-support communication design.

Microsoft Teams Connector

Teams voice integration planning, connector strategy, Microsoft suite alignment, and communications workflow support.

KPI Development & Reporting

Operational KPIs for installs, outages, trouble tickets, reliability, customer experience, referrals, sales activity, and board reporting.

Referral Programs

Referral program design, customer growth workflows, marketing alignment, campaign measurement, incentive strategy, and reporting.

Refer A Friend Integration

Refer A Friend integration support with subscriber systems, tracking, marketing workflows, reporting, and customer adoption processes.

Operational Integration

Connecting tools, people, and workflows so broadband operations become more repeatable, measurable, and scalable.